Resident Information
Scroll through the sections below to find more information about your Patient Portal, Patient Payment, Medical Records, Privacy Policy, and the No Surprises Act
Patient Payments
Pay your Eisenhower Center Jacksonville Group bill through our online payment portal.
Patient Portal
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If you already have an account made, please use the button below “Patient Portal Log In”
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Click button “Patient Portal Request Form.” Fill out the request form and our IT department will get back to you within 14 days.
Medical Records FAQ
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Medical Records contain personal health information about the patients health history, clinical findings, and programming documentation
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Email:
Recordrequest@eisenhowercenter.com to make a request
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Yes, a $15 fee
Privacy Policy
If you have any questions or concerns regarding our privacy policy and confidentiality please call our Privacy Officer and Compliance hotline at 734-677-0070x343.
Good Faith Estimates and the No Surprises Act
In October 2020, the federal government issued the “transparency in coverage” final rule under the Federal No Surprises Act. The rule provides protection against balance or “surprise” billing under certain circumstances, and phases in new transparency requirements on most group health plans and health insurers. The purpose of the requirements is to enable consumers to make informed health care purchasing decisions.
Still have questions? Visit the sites below or call CMS help desk at 800-985-3059. TTY users can call 800-985-3059.